Curriculum Administrator

About the role: 

The Curriculum Administration Team supports the administrative requirements of the academic areas that are not fulfilled by central functions. 

We act as a central point of administration support for staff and students regarding full-time or part-time FE courses

Responsibilities as our Curriculum Administrator will include: 

• First point of contact for all students and staff in the administration office
• Act as point of contact on behalf of Directors and Learning Managers of Curriculum, including taking telephone calls, dealing with messages, and progressing matters for management attention.
• Co-ordinate and organise curriculum area events and appointments, e.g. parents’ evenings, awards evenings, and events, interviews, visits, and room bookings.
• Provide administrative support for academic staff, e.g. taking messages, liaising with staff and parents to arrange meetings, writing letters to students/parents, photocopying and general administration duties.
• Build and maintain links and knowledge with curriculum teams, providing support in the areas as required including minute-taking at meetings, and attending training and events as necessary.
• Assist with the day-to-day running of curriculum areas e.g. communicating timetable changes, reporting and recording staff and student absence/lateness, ordering stationary, certificate administration, filing, generating and handling correspondence, and data input.
• Provide high levels of customer service

*The above list of duties is not exhaustive and is subject to change. The post holder may be required to undertake other duties within the scope and grading of the post.

As our Curriculum Administrator, you’ll ideally have: 

• Level 2 (or equivalent) English and Maths
• Appropriate qualification to level 2/3 standard
• Experience of working in a busy office environment and managing a diverse caseload
• Competent in Microsoft Office applications
• Good command of the English language and grammar
• Understanding of GDPR, data protection and health and safety requirements and how this aligns with the working environment.
• A sound operational knowledge of structured transactional/administration processes and systems
• Communication skills including written and verbal
• Ensure that communication is facilitated eg telephones are always answered/forwarded, enquiries / other requests are appropriately and efficiently dealt with or re-directed.
• Administrate to a high standard, being organised and able to document interactions with students and external stakeholders to a specific, detailed and informative level
• Excellent administration skills and customer service skills (face to face, email and phone)
• Ability to maintain complex records
• Good attention to detail and accuracy
• Attendance at college events ie open evenings including outside of normal working hours

Benefits of working with us: 

You will receive excellent benefits and a competitive salary:

• 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service
• up to 4 days additional leave during the Christmas closure period
• Free parking at all of our college sites (where spaces are available)
• Access to Discount Schemes at multiple retailers
• Enrolment into the NEST Pension Scheme

If you feel you are the right candidate for this Curriculum Administrator role then please click ‘apply’ now! We’d love to hear from you!

Closing date: 18 October 2024 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.